Justiția organizațională si afectivitatea negativă: o metaanaliză a relației acestora cu comportamentele contraproductive
DOI:
https://doi.org/10.24837/pru.v6i1.345Keywords:
metaanaliză, comportament contraproductiv, justiție organizațională, afectivitate negativăAbstract
În cadrul articolului de față s-a efectuat o metaanaliză pe 21 studii empirice incluzând 5678 participanți din 23 de esantioane independente cu o medie de 276,86 subiecți pe esantion. Au fost investigați predictori individuali si organizaționali aferenți comportamentului contraproductiv la locul de muncă. Variabilele luate în considerare au fost: justiția organizațională (interacțională, procedurală si distributivă) si afectivitatea negativă, ca predictori ai comportamentului contraproductiv. Rezultatele indică o asociere negativă între dimensiunile justiției si comportamentele contraproductive si o asociere medie pozitivă între afectivitatea negativă si comportamentele contraproductive. Cel mai bun predictor al comportamentelor contraproductive este justiția procedurală. Afectivitatea negativă influențează direct proporțional comportamentul contraproductiv al angajatului, acesta fiind însă preponderent direcționat spre organizație si nu spre colegi. Autorii descriu implicațiile pentru cercetări ulterioare si sugestiile cu privire la comportamentul managerilor.
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References
Ambrose, M., Seabright M.A., & Schminke, M. (2002). Sabotage in the workplace: The role of organizational justice. Organizational Behavior & Human Decison Processes, 89, 947-965.
Aquino, K. (1995). Relationships among pay inequity, perceptions of procedural justice, and organizational citizenship. Employee Responsibilities and Rights Journal, 8, 21-33.
*Aquino, K., Galperin, B., & Bennett, R. (2004). Social status and aggressiveness as moderators of the relationship between interactional justice and workplace deviance. Journal of Applied Psychology, 35, 5, 1001-1029.
*Aquino, K., Lewis, M., & Bradfield, M. (1999). Justice constructs, negative affectivity, and employee deviance: a proposed model and empirical test. Journal of Organizational Behavior, 20, 1073-1091.
Bennett, R., & Robinson, S. (2003). The Past, Present and Future of Workplace Deviance Research. In J. Greenberg (Ed.) Organizational Behavior: The State of the Science, (2nd edition) Mahwah, New York: Erlbaum, 247-281.
*Bennett, R.J., & Robinson, S.L. (2000). Development of a measure of workplace deviance. Journal of Applied Psychology, 85, 3, 349-360.
*Bruk-Lee, V., & Spector, P.E. (2006). The social stressors-counterproductive work behaviors link: are conflicts with supervisors and coworkers the same? Journal of Occupational Health Psychology, 11, 2, 145-156.
Colquitt, J.A. (2001). On the Dimensionality of Organizational Justice: A Construct Validation of a Measure. Journal of Applied Psychology, 86, 3, 386-400.
Crino, M.D. (1994). Employee sabotage: A random or preventable phenomenon? Journal of Managerial Issues, 6, 311-337.
Dalal, R.S. (2005). A Meta-Analysis of the Relationship between Organizational citizenship behavior and Counterproductive Work Behavior. Journal of Applied Psychology, 90, 6, 1241-1255.
*Dalal, R.S., Sims, C., & Spencer, S. (2003). The structure of discretionary behavior at work. In D.E. Rupp (Chair), New frontiers in job satisfactions, job performance and their linkages. Symposium conducted at the 18th Annual Meeting of the Society for industrial and organizational psychology, Orlando, Florida.
*Douglas, S.C., & Martinko, M. J. (2001). Exploring the role of individual differences in the prediction of workplace aggression. Journal of Applied Psychology, 86, 4, 547-559.
*Dupré, K., Inness, M., Connely, C., Barling J. & Hoption, C. (2006). Workplace aggression in teenage part-time employees. Journal of Applied Psychology, 91, 5, 987-997.
Fox, S., & Spector, P.E. (1999). A model of work frustration- aggression. Journal of Organizational Behavior, 20, 915-931.
*Fox, S., Spector, P.E., & Miles, D. (2001). Counterproductive Work Behavior (CWB) in Response to Job Stressors and Organizational Justice: Some Mediator and Moderator Tests for Autonomy and Emotions. Journal of Vocational Behavior, 59, 291-309.
*Fox, S., Spector, P.E., Goh, A., & Bruusema, K. (2007). Does your coworker know what you're doing? Convergence of self- and peer-reports of counterproductive work behavior. International Journal of Stress Management, 14, 1, 41-60.
Galperin, B. (2002). Determinants of deviance in the workplace. Unpublished doctoral thesis.
George, J.M. (1990). Personality, affect, and behavior in groups. Journal of Applied Psychology, 75, 107-116.
Greenberg, J. (1993). Stealing in the name of justice: informational and interpersonal moderators of theft reactions to underpayment inequity. Organizational Behavior and Human Decision Processes, 54, 81-103.
*Henle, C. (2005). Predicting workplace deviance from the interaction between organizational justice and personality. Journal of Managerial Issues, 17, 2, 247-263
*Hepworth, W., & Towler, A. (2004). The effects of individual differences and charismatic leadership on workplace aggression. Journal of Occupational Health Psychology, 9, 2, 176-185.
Herschovis, S.M., Turner, N., Barling, J., Arnold, K. A., Dupre, K.E., Inness, M., LeBlanc, M.M., & Sivanathan, N. (2007). Predicting workplace aggression: A Meta-Analysis. Journal of Applied Psychology, 92, 1, 228-238.
Hunter, J.E., & Schmidt, F.L. (2004). Methods of Meta-Analysis. Correcting Error and Bias in Research Findings, Thousand Oaks: Sage Publishers.
*Jelinek, R., & Ahearne, M. (2006). The enemy within: examining salesperson deviance and its determinants. Journal of Personnel Selling and Sales Management, 26 (4), 327-344.
*Judge, T.A., Scott, B.A., & Ilies, R. (2006). Hostility, job attitudes, and workplace deviance. Journal of Applied Psychology, 91, 1, 126-138.
*Kickul, J.R., Neuman, G., Parker, C., & Finkl, J. (2001). Settling the score: the role of organizational justice in the relationship between psychological contract breach and anticitizenship behavior. Employee Responsibilities and Rights Journal, 13, 2, 77-92.
Lau, V.C.S., Au, W.T., & Ho, J.M.C. (2003). A qualitative and quantitative review of antecedents of counterproductive behavior in organizations. Journal of Business and Psychology, 18, 1, 73-99.
*Lee, K., & Allen, N. (2002). Organizational citizenship behavior and workplace deviance: the role of affect and cognitions. Journal of Applied Psychology, 87, 1, 131-142.
Lee, K., Ashton, M.C., & Shin, K.H. (2005). Personality correlates of workplace anti-social behavior. Applied psychology: An International Review, 54, 1, 81-98.
*Marcus, B. & Schuler, H. (2004). Antecedents of counterproductive behavior at work: a general perspective. Journal of Applied Psychology, 89, 4, 647-660
Marcus, B., Lee, K., & Ashton, M.C. (2007). Personality dimensions explaining relationships between integrity tests and counterproductive behavior: Big Five, or one in addition? Personnel Psychology, 60, 1, 1-34.
Martinko, M., & Gundlach, M. & Douglas, S. (2002). Toward an integrative theory of counterproductive workplace behavior: a causal reasoning perspective. International Journal of Selection and Assessment, 10, 1/2, p. 36-50.
*Mehta, K. (2000). Examining the relationships between motivational traits and counterproductive work behaviors. Unpublished thesis.
*Miles, D.E., Borman, W.E., Spector, P. E. & Fox, S. (2002). Building and integrative model of extra role work behaviors: a comparison of counterproductive work behavior with organizational citizenship behavior. International Journal of Selection and Assessment, 10, 1/2, 51-57.
Moorman, R.H. (1991). Relationship Between Organizational Justice and Organizational Citizenship Behaviors: Do Fairness Perceptions Influence Employee Citizenship? Journal of Applied Psychology, 76, 6, 845-855.
Necowitz, L.B., & Roznowski, M. (1994). Negative affectivity and job satisfaction: Cognitive processes underlying the relationship and effects on employee behaviors. Journal of Vocational Behavior, 45, 3, 270-294.
Neuman, J. H., & Baron, R. A. (2005). Aggression in the workplace: A social psychological perspective. In S. Fox, & P. E. Spector (Eds.), Counterproductive workplace behavior: Investigations of actors and targets (pp. 13-40). Washington, DC: American Psychological Association.
Niehoff, B., & Moorman, R. (1993). Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior. Academy of Management Journal, 36, 3, 527-556.
*Penney, L.M., & Spector, P.E. (2005). Job stress, incivility, and counterproductive work behavior (CWB): the moderating role of negative affectivity. Journal of Organizational Behavior, 26, 777-796.
Robinson, S., & Bennett, R. (1995). A typology of deviant workplace behaviors: a multidimensional scaling study. Academy of Management Journal, 38, 2, 555-572.
Russell, J.A., & Feldman Barrett, L. (1999). Core affect, prototypical emotional episodes, and other things called emotion: Dissecting the elephant. Journal of Personality and Social Psychology, Special Section on the Structure of Emotion, 76, 805-819.
Russell, J.A. (1980). A Circumplex Model of Affect. Journal of Personality and Social Psychology, 39, 6, 1161-1178.
Salgado, J.F. (2002). The Big Five Personality Dimensions and Counterproductive Behaviors. International Journal of Selection and Assessment, 10, 1/2, March-June, 117-125.
Skarlicki, D.P. & Folger, R. (1997). Retaliation in the Workplace: The Roles of Distributive, Procedural, and Interactional Justice. Journal of Applied Psychology, 82, 3, 434-443.
Skarlicki, D.P., Folger, R., & Tesluk, P. (1999). Personality as a moderator in the relationship between fairness and retaliation. Academy of Management Journal, 42, 1, 100-108.
Spector, P.E., Fox, S., & Van Katwyk, P. T. (1999). The role of negative affectivity in employee reactions to job characteristics: Bias effect or substantive effect. Journal of Occupational and Organizational Psychology, 72, 205-218. (P)
Spector, P.E. & Fox, S. (2005). The stressor-emotion model of counterproductive work behavior. In S. Fox & P.E. Spector (eds.) Counterproductive work behavior: investigations of actors and targets, APA.
*Spector, P.E., Fox, S., Penney, L. M., Bruusema, K., Goh, A., & Kessler, S. (2006). The dimensionality of counterproductivity: Are all counterproductive behaviors created equal? Journal of Vocational Behavior, 68, 446-460.
Staw, B.M., Bell, N.E., & Clausen, J. A. (1986). The dispositional approach to job attitudes: a lifetime longitudinal test. Administrative Science Quarterly, 56 - 77.
*Thau, S., Aquino, K., & Wittek, R. (2007). An extension of uncertainty management theory to the self: the relationship between justice, social comparison orientation, and antisocial work behaviors. Journal of Applied Psychology, 92, 1, 250-258
Van Katwyk, P.T., Fox, S., Spector, P.E., & Kelloway, E.K. (2000). Using the Job-related Affective Well-being Scale (JAWS) to investigate affective responses to work stressors. Journal of Occupational Health Psychology, 5, 219-230.
Watson, D., & Clark, L.A. (1994). THE PANAS-X. Manual for the Positive and Negative Affect Schedule - Expanded Form. The University of Iowa.
Watson, D. (1985). Toward a Consensual Structure of Mood. Psychological Bulletin, 98, 2, 219-235.
Warren, D. (2003). Constructive and destructive deviance in organizations. Academy of Management Review, 28, 4, 622-632.
Watson, D., & Clark, L. A. (1984). Negative Affectivity: The disposition to experience aversive emotional states. Psychological Bulletin, 96, 465-490.
Aquino, K. (1995). Relationships among pay inequity, perceptions of procedural justice, and organizational citizenship. Employee Responsibilities and Rights Journal, 8, 21-33.
*Aquino, K., Galperin, B., & Bennett, R. (2004). Social status and aggressiveness as moderators of the relationship between interactional justice and workplace deviance. Journal of Applied Psychology, 35, 5, 1001-1029.
*Aquino, K., Lewis, M., & Bradfield, M. (1999). Justice constructs, negative affectivity, and employee deviance: a proposed model and empirical test. Journal of Organizational Behavior, 20, 1073-1091.
Bennett, R., & Robinson, S. (2003). The Past, Present and Future of Workplace Deviance Research. In J. Greenberg (Ed.) Organizational Behavior: The State of the Science, (2nd edition) Mahwah, New York: Erlbaum, 247-281.
*Bennett, R.J., & Robinson, S.L. (2000). Development of a measure of workplace deviance. Journal of Applied Psychology, 85, 3, 349-360.
*Bruk-Lee, V., & Spector, P.E. (2006). The social stressors-counterproductive work behaviors link: are conflicts with supervisors and coworkers the same? Journal of Occupational Health Psychology, 11, 2, 145-156.
Colquitt, J.A. (2001). On the Dimensionality of Organizational Justice: A Construct Validation of a Measure. Journal of Applied Psychology, 86, 3, 386-400.
Crino, M.D. (1994). Employee sabotage: A random or preventable phenomenon? Journal of Managerial Issues, 6, 311-337.
Dalal, R.S. (2005). A Meta-Analysis of the Relationship between Organizational citizenship behavior and Counterproductive Work Behavior. Journal of Applied Psychology, 90, 6, 1241-1255.
*Dalal, R.S., Sims, C., & Spencer, S. (2003). The structure of discretionary behavior at work. In D.E. Rupp (Chair), New frontiers in job satisfactions, job performance and their linkages. Symposium conducted at the 18th Annual Meeting of the Society for industrial and organizational psychology, Orlando, Florida.
*Douglas, S.C., & Martinko, M. J. (2001). Exploring the role of individual differences in the prediction of workplace aggression. Journal of Applied Psychology, 86, 4, 547-559.
*Dupré, K., Inness, M., Connely, C., Barling J. & Hoption, C. (2006). Workplace aggression in teenage part-time employees. Journal of Applied Psychology, 91, 5, 987-997.
Fox, S., & Spector, P.E. (1999). A model of work frustration- aggression. Journal of Organizational Behavior, 20, 915-931.
*Fox, S., Spector, P.E., & Miles, D. (2001). Counterproductive Work Behavior (CWB) in Response to Job Stressors and Organizational Justice: Some Mediator and Moderator Tests for Autonomy and Emotions. Journal of Vocational Behavior, 59, 291-309.
*Fox, S., Spector, P.E., Goh, A., & Bruusema, K. (2007). Does your coworker know what you're doing? Convergence of self- and peer-reports of counterproductive work behavior. International Journal of Stress Management, 14, 1, 41-60.
Galperin, B. (2002). Determinants of deviance in the workplace. Unpublished doctoral thesis.
George, J.M. (1990). Personality, affect, and behavior in groups. Journal of Applied Psychology, 75, 107-116.
Greenberg, J. (1993). Stealing in the name of justice: informational and interpersonal moderators of theft reactions to underpayment inequity. Organizational Behavior and Human Decision Processes, 54, 81-103.
*Henle, C. (2005). Predicting workplace deviance from the interaction between organizational justice and personality. Journal of Managerial Issues, 17, 2, 247-263
*Hepworth, W., & Towler, A. (2004). The effects of individual differences and charismatic leadership on workplace aggression. Journal of Occupational Health Psychology, 9, 2, 176-185.
Herschovis, S.M., Turner, N., Barling, J., Arnold, K. A., Dupre, K.E., Inness, M., LeBlanc, M.M., & Sivanathan, N. (2007). Predicting workplace aggression: A Meta-Analysis. Journal of Applied Psychology, 92, 1, 228-238.
Hunter, J.E., & Schmidt, F.L. (2004). Methods of Meta-Analysis. Correcting Error and Bias in Research Findings, Thousand Oaks: Sage Publishers.
*Jelinek, R., & Ahearne, M. (2006). The enemy within: examining salesperson deviance and its determinants. Journal of Personnel Selling and Sales Management, 26 (4), 327-344.
*Judge, T.A., Scott, B.A., & Ilies, R. (2006). Hostility, job attitudes, and workplace deviance. Journal of Applied Psychology, 91, 1, 126-138.
*Kickul, J.R., Neuman, G., Parker, C., & Finkl, J. (2001). Settling the score: the role of organizational justice in the relationship between psychological contract breach and anticitizenship behavior. Employee Responsibilities and Rights Journal, 13, 2, 77-92.
Lau, V.C.S., Au, W.T., & Ho, J.M.C. (2003). A qualitative and quantitative review of antecedents of counterproductive behavior in organizations. Journal of Business and Psychology, 18, 1, 73-99.
*Lee, K., & Allen, N. (2002). Organizational citizenship behavior and workplace deviance: the role of affect and cognitions. Journal of Applied Psychology, 87, 1, 131-142.
Lee, K., Ashton, M.C., & Shin, K.H. (2005). Personality correlates of workplace anti-social behavior. Applied psychology: An International Review, 54, 1, 81-98.
*Marcus, B. & Schuler, H. (2004). Antecedents of counterproductive behavior at work: a general perspective. Journal of Applied Psychology, 89, 4, 647-660
Marcus, B., Lee, K., & Ashton, M.C. (2007). Personality dimensions explaining relationships between integrity tests and counterproductive behavior: Big Five, or one in addition? Personnel Psychology, 60, 1, 1-34.
Martinko, M., & Gundlach, M. & Douglas, S. (2002). Toward an integrative theory of counterproductive workplace behavior: a causal reasoning perspective. International Journal of Selection and Assessment, 10, 1/2, p. 36-50.
*Mehta, K. (2000). Examining the relationships between motivational traits and counterproductive work behaviors. Unpublished thesis.
*Miles, D.E., Borman, W.E., Spector, P. E. & Fox, S. (2002). Building and integrative model of extra role work behaviors: a comparison of counterproductive work behavior with organizational citizenship behavior. International Journal of Selection and Assessment, 10, 1/2, 51-57.
Moorman, R.H. (1991). Relationship Between Organizational Justice and Organizational Citizenship Behaviors: Do Fairness Perceptions Influence Employee Citizenship? Journal of Applied Psychology, 76, 6, 845-855.
Necowitz, L.B., & Roznowski, M. (1994). Negative affectivity and job satisfaction: Cognitive processes underlying the relationship and effects on employee behaviors. Journal of Vocational Behavior, 45, 3, 270-294.
Neuman, J. H., & Baron, R. A. (2005). Aggression in the workplace: A social psychological perspective. In S. Fox, & P. E. Spector (Eds.), Counterproductive workplace behavior: Investigations of actors and targets (pp. 13-40). Washington, DC: American Psychological Association.
Niehoff, B., & Moorman, R. (1993). Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior. Academy of Management Journal, 36, 3, 527-556.
*Penney, L.M., & Spector, P.E. (2005). Job stress, incivility, and counterproductive work behavior (CWB): the moderating role of negative affectivity. Journal of Organizational Behavior, 26, 777-796.
Robinson, S., & Bennett, R. (1995). A typology of deviant workplace behaviors: a multidimensional scaling study. Academy of Management Journal, 38, 2, 555-572.
Russell, J.A., & Feldman Barrett, L. (1999). Core affect, prototypical emotional episodes, and other things called emotion: Dissecting the elephant. Journal of Personality and Social Psychology, Special Section on the Structure of Emotion, 76, 805-819.
Russell, J.A. (1980). A Circumplex Model of Affect. Journal of Personality and Social Psychology, 39, 6, 1161-1178.
Salgado, J.F. (2002). The Big Five Personality Dimensions and Counterproductive Behaviors. International Journal of Selection and Assessment, 10, 1/2, March-June, 117-125.
Skarlicki, D.P. & Folger, R. (1997). Retaliation in the Workplace: The Roles of Distributive, Procedural, and Interactional Justice. Journal of Applied Psychology, 82, 3, 434-443.
Skarlicki, D.P., Folger, R., & Tesluk, P. (1999). Personality as a moderator in the relationship between fairness and retaliation. Academy of Management Journal, 42, 1, 100-108.
Spector, P.E., Fox, S., & Van Katwyk, P. T. (1999). The role of negative affectivity in employee reactions to job characteristics: Bias effect or substantive effect. Journal of Occupational and Organizational Psychology, 72, 205-218. (P)
Spector, P.E. & Fox, S. (2005). The stressor-emotion model of counterproductive work behavior. In S. Fox & P.E. Spector (eds.) Counterproductive work behavior: investigations of actors and targets, APA.
*Spector, P.E., Fox, S., Penney, L. M., Bruusema, K., Goh, A., & Kessler, S. (2006). The dimensionality of counterproductivity: Are all counterproductive behaviors created equal? Journal of Vocational Behavior, 68, 446-460.
Staw, B.M., Bell, N.E., & Clausen, J. A. (1986). The dispositional approach to job attitudes: a lifetime longitudinal test. Administrative Science Quarterly, 56 - 77.
*Thau, S., Aquino, K., & Wittek, R. (2007). An extension of uncertainty management theory to the self: the relationship between justice, social comparison orientation, and antisocial work behaviors. Journal of Applied Psychology, 92, 1, 250-258
Van Katwyk, P.T., Fox, S., Spector, P.E., & Kelloway, E.K. (2000). Using the Job-related Affective Well-being Scale (JAWS) to investigate affective responses to work stressors. Journal of Occupational Health Psychology, 5, 219-230.
Watson, D., & Clark, L.A. (1994). THE PANAS-X. Manual for the Positive and Negative Affect Schedule - Expanded Form. The University of Iowa.
Watson, D. (1985). Toward a Consensual Structure of Mood. Psychological Bulletin, 98, 2, 219-235.
Warren, D. (2003). Constructive and destructive deviance in organizations. Academy of Management Review, 28, 4, 622-632.
Watson, D., & Clark, L. A. (1984). Negative Affectivity: The disposition to experience aversive emotional states. Psychological Bulletin, 96, 465-490.
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Published
2020-01-21
How to Cite
Pitariu, H. ., Sulea, C. ., Zaborilă, C., & Maricuțoiu, L. (2020). Justiția organizațională si afectivitatea negativă: o metaanaliză a relației acestora cu comportamentele contraproductive. Psihologia Resurselor Umane, 6(1), 34–46. https://doi.org/10.24837/pru.v6i1.345
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