Impactul unui training de management al proiectelor asupra climatului organizațional într-un ONG: de la satisfacție la performanță

Authors

  • Alexandra Docea Universitatea de Vest din Timișoara

Keywords:

volunteers, training, work values, satisfaction, performance, organizational climate

Abstract

The purpose of this study was to examine the differences in work values, satisfaction at work, work performance, project management performance and differences in perception of organizational climate, using mixed analysis of variance and content analysis. Subjects were volunteers from a non-governmental organization, participating in a Project Management Training. The design is quasi-experimental, with pre-test – post-test evaluation. Results show that the only value on which the training attendance has a strong effect, is “Learn and Development”. The training has an effect on satisfaction, and there is a significant growth in all the performance scales, and for Project management performance. Also, there are differences identified in the perception of organizational climate for the training participants. The theoretical and practical implications of these findings are discussed.

Downloads

Download data is not yet available.

Author Biography

Alexandra Docea, Universitatea de Vest din Timișoara

Universitatea de Vest din Timișoara

References

Bryde, D. (2008). Is construction different? A comparison of perceptions of project management performance and practices by business sector and project type. Construction Management and Economics, 26, 315–327.

Constantin, T., Stoica-Constantin, A. (2002). Managementul resurselor umane - Ghid practic si Instrumente. Iasi: Institutul European.

Cooper, C.L., Sloan, S.J. & Williams, S. (1988). The Occupational Stress Indicator. Windsor: NFER Nelson.

Elstad, B. (2009). Motivating and retaining episodic and bounce-back volunteers at an annual festival. Din Holmes, K., & Smith, K. (Coord.), Managing Volunteers in Tourism. Oxford: Butterworth-Heinemann, 205-214.

Endres, J., & Laidlaw, A. (2009). Micro-expression recognition training in medical students: a pilot study. BMC Medical Education, 9, 47, 1-6.

Ferreira M., Proença, T., & Proença, J. (2012). Organisational influence on volunteer satisfaction and attitudes towards HRM practices: the case of hospital volunteers. International Review on Public and Nonprofit Marketing, 9, 1, 27-42.

Holmes, K., Smith, K. (2009). Managing Volunteers in Tourism Attractions, destinations and events. Oxford: Editura Butterworth Heinemann.

Kasser, T., & Ryan, R. M. (1996). Further examining the American dream: Differential correlates of intrinsic and extrinsic goals. Personality and Social Psychology Bulletin, 22, 280-287.

Kessler, R., Barber, C., Beck, A., Berglund, P., Cleary, P., McKenas, D., Pronk, N., Simon, G., Stang, P., Ustun, B., Wang, P. (2003). The World Health Organization Health and Work Performance Questionnaire (HPQ). Journal of Occupational & Environmental Medicine, 45, 156-174.

Kinnane, N., Waters, T., Aranda, S. (2010). Evaluation of a pilot ‘peer support’ training programme for volunteers in a hospital-based cancer information and support centre. Supportive Care in Cancer, 2010, 19,1, 81-90.

Lo, A.S. & Lee, C.Y.S. (2011). Motivations and perceived value of volunteer tourists from Hong Kong. Tourism Management, 32, 2, 326–334.

Mereuță, C. (1998). Culturi organizaționale în spațiul românesc: Valori și profiluri dominante. București: FIMAN.

Peterson, M., & Fischer, R. (2004). Organizational Culture and Climate. Din Spielberger, C. (Coord.), Encyclopedia of Applied Psychology. Oxford; Boston: Elsevier Academic Press, Vol. 2, 715-721.

Porfeli, E. (2008). The dynamic between work values and part-time work experiences across the high school years. Journal of Vocational Behavior, 73, 143-158.

Pro Vobis - Centrul National de Resurse pentru Voluntariat (2003). Integrarea voluntarilor in cultura organizatiei. Din www.voluntariat.ro

Super, D. E. (1995). Values: Their nature, assessment, and practical use. Din Super, D. E., & Šverko, Branimir (Coord.), Life roles, values, and careers: International findings of the Work Importance Study. The Jossey-Bass social and behavioral science series. San Francisco: Jossey-Bass, xxviii, 54-61.

Vercellino, D. (2008). Satisfacția profesională – teorii şi instrumente de măsură. În Avram, E., & Cooper, C. (coord.), Tendinte actuale in Psihologia Organizational-Manageriala. Iasi: Editura Polirom, 520-541.

Vîrgă, D. (2007). Performanța în muncă. Bogathy, Z. (Ed.), Manual de tehnici și metode în psihologia muncii și organizațională. Iași: Editura Polirom, 123-142.

Zytowski, D. (2004). Work Role, Values Sought in the Industrial/Organizational Psychology. Din Spielberger, C. (Coord.), Encyclopedia of Applied Psychology. Oxford; Boston: Elsevier Academic Press, Vol. 3, 715-717.

Downloads

Published

2019-10-26

How to Cite

Docea, A. (2019). Impactul unui training de management al proiectelor asupra climatului organizațional într-un ONG: de la satisfacție la performanță. Psihologia Resurselor Umane, 10(2), 65–84. Retrieved from https://hrp-journal.com/index.php/pru/article/view/207